COVID-19 crisis may create opportunities for software development

The COVID-19 crisis has affected the European outsourcing market. Still, developments are promising for software development providers. The pandemic has emphasised the importance of digital transformation, stimulating demand for IT-solutions. Many companies do not have the in-house knowledge and skills to develop these tools. We thus expect the need for reliable outsourcing partners to increase.

Lockdown highlights the need for software development services

On a global scale, COVID-19 has disrupted business. Outsourcing providers have also been affected. During the pandemic, CBI published a study on how to respond to COVID-19 in the IT and Business Process Outsourcing sector (ITO/BPO). The study showed clients cancelling non-essential activities. Clients also moved their outsourced tasks back in-house. Some even put their software development projects on hold. During a recent webinar, 60% of participants from developing countries said that their business was negatively affected by the crisis. Still, a promising 10% reported a positive effect.

When recovery begins, demand for software development services is expected to increase. The pandemic has emphasised the benefits of IT-solutions, both for internal business processes and for engaging with clients. Companies are now more aware that pandemics can happen again. They are aware of the effect this would have on their business. Still, hiring extra staff to develop software is generally not possible, especially after a crisis like this.

Businesses are starting to realise that IT outsourcing can make them more flexible and stronger in difficult times. This is, of course, only the case if outsourcing is done properly. In a survey among British companies not currently using ITO, 37% said they would consider outsourcing IT and development as a result of COVID-19. Remote working is blurring the distinction between in-house, nearshore and offshore teams. This could create opportunities for software developers from developing countries.

Increased digital transformation requires software solutions

The new circumstances and challenges caused by COVID-19 have created opportunities for software development services. If you are already active in the European market, with a good network and marketing presence, you may benefit from these developments. The situation is unpredictable. This means it will be more difficult for new businesses entering the European market.

Businesses that are increasing their digital transformation efforts will provide the most opportunities for developers. Companies are moving into the cloud quicker and need tailor-made solutions to do so. As working from home is becoming widely accepted, staff need remote access to their files and programmes. Retailers need webshops and apps now that their customers have become used to online shopping. Agricultural companies need apps to make their supply chain transparent and communicate with their farmers. And these are only a few examples.

All these software solutions require developers with high-level skills and knowledge. Developers also need to have a lot of experience and deliver solutions quickly. Information security and quality are extremely important. If you can provide these, there could be good opportunities for you on the European software development market.

This news article was written for CBI by Globally Cool B.V.

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