Exporting contact centre services to Europe

The European market for contact centre services is promising. European companies are increasingly valuing the customer experience. And the shortage of skilled workers is fuelling the demand for outsourcing service providers. There are good opportunities to offer constant, high-quality products/services, compliance, and reliability. You should follow developments in new technologies and models. Build capabilities in these areas to avoid being replaced by providers with newer technologies.

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Market Potential

Last updated:
Takes 18 minutes to read
The demand for contact centre services in Europe is growing. The popularity of e-commerce has led to an increase in customer contact. Changing…
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Market Entry

Last updated:
Takes 25 minutes to read
On the European market, you need to comply with mandatory legal and other requirements, such as legislation on cold calling and the General Data…
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